Accessing Permits Under One Account

Accessing Permits Under One Account


To quickly see and access the permits under a specific resident. First, search for the resident by name or address in the search bar:



Once you have located the resident, select the Grey Number under the Number of Permits section of the table:



This will provide a complete list of every permit this resident has ever had:



Additionally, Staff will be able to see if each account has a valid permit and when it is set to expire from the Manage Accounts view:


From here, Staff can send quick reminders to residents who do not have valid permits by selecting the Send Reminder Email.


    • Related Articles

    • Burn Permits - Feature List

      Burn Permits.com is an automated online burn permit management tool and auto-attendant phone system. This allows your residents to read the terms, and digitally sign off for open air fire permits online. By utilizing our burn permit system, you will ...
    • Accessing Licences Under One Account

      To quickly see and access the licences under a specific resident. First, search for the resident by name or address in the search bar: ​ Once you have located the resident, select the Grey Number under the Number of Licences section of the table: ...
    • Manually Creating Accounts & Permits

      If creating a permit for a resident who is applying and paying in person (“Walk-Ins”): Create the account and permit on the Web-Based Control Panel. This will ensure that there is One account/permit holder. DO NOT create permits for residents through ...
    • Burn Permit FAQ

      Some of our residents don't have computers! How do they to use this system? They can come into the office and register just as they would before, and you can enter their information into the system yourself. They can then call in with their regular ...
    • Browse Permits - Overview

       Quick view of permits created Today, This Month, and This Year. Sort permits by date range or based on status. Pending Permits Banner – click to filter all permits to those that require your attention. Search bar – search based on resident or permit ...