Editing Permit Status
To edit the
status of a permit, select the status action button on to the left of the Permit
Identifier:
If the
action button is Orange– this will signify that this
permit is Pending Approval and that action is required by staff. Once the user
selected the Pending Approval status action button, a pop up will appear where
staff can Reject Permit or Approve Permit:
If
the staff member is rejecting the permit, it will ask for a reason for
rejection. Once the permit has been rejected, select the Regenerate Permit
button on the right 
, which will
then email the resident explaining why their permit application was rejected.
If the
action button is Green, it is an approved
permit. To make a change to the status, select the action button where you can
then select the Revoke Permit button:
Likewise, if the action button is Red it is a revoked permit. To make a change to the status, select the action button where you can then select the Reinstate Permit button:
Related Articles
Burn Permit FAQ
Some of our residents don't have computers! How do they to use this system? They can come into the office and register just as they would before, and you can enter their information into the system yourself. They can then call in with their regular ...Permit Statistics
Quick snapshot of Year to Date (YTD) statistics highlighting Total Income, Paypal Fee (If applicable) and Total Permits Sold. Quick snapshot of Overall statistics highlighting Total Income, Paypal Fee (If applicable) and Total Permits Sold. Date ...Burn Permits - Feature List
Burn Permits.com is an automated online burn permit management tool and auto-attendant phone system. This allows your residents to read the terms, and digitally sign off for open air fire permits online. By utilizing our burn permit system, you will ...Account Status
Staff have the ability to De-activate accounts, which will prohibit the resident from logging into the online permit application process. To de-activate an account, select the Status button on the left side of the Browse Accounts table . As soon as ...Quick Access to Permit
Accessing Downloadable Permit To access the downloadable copy of the permit for a specific resident select the Permit Identifier: A new window will open displaying the permit that has been issued to the resident. From that window, you can print or ...