General Settings

General Settings


General Settings



In the General Settings section you will be able to access and edit information for your Who’s Responding account.
  1. TV Device Pin(s) - In case your TV View ever loses connection and you need to re-enter your TV pin, you will be able to find the pin and domain here.
  2. Call In Phone Number(s) – these are the phone numbers that non-smartphone users/responders can call when they are responding to either the Hall or Scene.
    1. The names of the locations are determined based on what you have set up.
  3. Callout Timeout (minutes) – by moving the slider either right or left will determin how long a callout will last on the Who’s Responding App.
    1. The default is always set to 30 minutes.
  4. Time Zone – you can edit your time zone here by selecting the time zone bar.
  5. Change Photo – with this option selected, it will allow users to change their profile photos within the App.
  6. Unit – change from Metric to Imperial
  7. Default Call Type – you can change the default call type icon here.
    1. The default is always set to the flame.
    2. These icons appear for every dispatch message that enters the system.

Responding Location 



  1. Editing Name of Responding Location - select the field you wish to change, delete the default text and add the new text to suit the needs of your responding locations
  2. Assigning Locations – for responding locations that have fixed addresses (i.e., Hall, Station 2, HQ, etc.), select the dropdown to pick the correct location.
    1. The locations listed in the dropdown are the locations that are added during your initial setup and can be found in the Admin module > User Management > Edit Locations.
  3. Re-Ordering Locations – you can re-order the display of the responding locations presented in the App by clicking on the up or down arrows.
    1. The display within the App will match how they are displayed here.  
  4. Deleting Responding Locations –  select the red garbage can to delete the responding location.
  5. +Add Responding Locations – selecting this button will bring up another field where you will be able to fill in a new responding location.
  6. Save Responding Location – after making any changes made within this section, be sure to select Save. 

Job Titles 

To Add a Job Title, select the +Add Job Title button:


This will produce a new line where you will be able to add the new Job Title:


Once you have added the title, select Save Job Titles.

You will also notice the yellow X, this button is intended to delete the new entry before you Save it.

 

To Edit a job title, select the title you wish to change. It will highlight in blue and it will allow you to delete the title/edit the text as you see fit:


Once you have edited the text, select Save Job Titles.


To Delete a job title, select the red garbage can on the corresponding title:



The system will ask for confirmation, select OK. There is NO need to select Save Job Titles after.

 

Specialties

Adding, Editing and Deleting specialties works the exact same way as the Job Titles section.

 

Duty Types

 

To Add a Duty Type, select the +Add Duty Type. A new field will pop-up where you will be able to enter the name of the Duty Type and associate a colour in order to distinguish between the duty types in the calendar view of the On Duty section: 



Once you have entered the appropriate information, select Save Duty Type.


To Edit a Duty Type, it is just a matter of selecting the field you wish to change and making the appropriate changes:

Once the changes have been made, select Save Duty Type.

 

To Delete a Duty Type, select the red garbage can corresponding to the duty type you wish to delete: 


The system will ask for confirmation, select OK. You DO NOT need to select Save Duty Type after deleting the duty type.


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