Table of Contents

Table of Contents


Risk Level


Browse Permits

Overview 

Sort Permits By Date or Status

Pending Permits Banner

Search

Editing Permit Status

Voiding Permits

Landlord Approval

         Admin Side

         Landlord Side

         Landlords with No Internet Access

Quick Access to Permit

             Accessing Downloadable Permit

         Accessing Resident’s Permits

         Accessing Permit Holder’s Account

         Accessing Terms & Conditions Pop-Up

Action Buttons

Regenerating Permits

Change in Payment Status

Adding Notes

Manage Accounts

Overview

Manually Creating Accounts + Permits

Address/Permits Map

Account Status

Address Activity

Editing/Adding Phone Numbers

Accessing Permits Under One Account

Edit/Delete Account


Call Log

Overview


Notification Log

Overview

Manage Alert Subscriptions

Send Alerts

  

Active Burns

Overview

Register Open Burn

Quick User Look-Up


Burn History

Overview

Quick User Look-Up


Reports

Overview/Report Log

Expired Permits

Unpaid Permits


Accounting

Permit Statistics


Settings

Basic Setup

        Kiosk Mode

            Edit Public Facing Website 

IVR Call-In Hours

        Default Account Settings

Landlord Approval Terms & Conditions

        Signature for Automatic Approval

        PayPal Settings

           Square Settings

Editing Risk Levels

Adding/Editing By-Law

Manage Permit Types

Creating Permit Types

Editing Permit Types

Adding Multiple Open Burn Addresses

Adding Forms – How To

Manage Permit Templates

Creating Permit Templates

Editing Permit Templates

Zones: Creating Approved/Restricted Zones

View All Zones 

Creating Restricted Zones

Creating Approved Zones

Email Settings

When are Emails Sent?

Editing the Alias

Receiving Emails For Special Permits

Editing Email Templates

 

 

 

 

 

 

 



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