Manage Accounts
Manage Accounts - Overview
Creating Accounts and Permits manually either at the fire department or town office. Address map – high level view of the those that have accounts/licences within the municipality. Status of the account holder, staff can deactivate a resident’s ...
Editing/Deleting Accounts
To make changes to any resident account, select the Blue Pencil attached to the resident’s account on the right side: The Edit User section will pop up where Staff can make the necessary changes: To Delete a resident’s account, select the delete ...
Accessing Licences Under One Account
To quickly see and access the licences under a specific resident. First, search for the resident by name or address in the search bar: Once you have located the resident, select the Grey Number under the Number of Licences section of the table: ...
Account Status
Staff have the ability to de-activate account, which will prohibit the resident from logging into the online licence application process. To de-activate an account, select the Status Button on the left side of the Browse Accounts table . As soon as ...
Address/Licence Map
To access a high level overview of the residents who have applied for a licence and their associated addresses, select the Address Map button: A pop-up window will appear showing you the map of all licence holders in your area: From here, you can ...
Manually Creating Accounts & Licences
If creating a licence for a resident who is applying/paying in person (“Walk-ins”): Create the account and licence on the Web-Based Control Panel. This will ensure that there is One account/licence holder. DO NOT create permits for residents through ...