Manage Accounts - Overview

Manage Accounts - Overview


  1. Creating Accounts and Permits manually either at the fire department or town office.
  2. Address map – high level view of the those that have accounts/licences within the municipality.
  3. Status of the account holder, staff can deactivate a resident’s account preventing them from logging into the online permit application process.
  4. Quick view of the resident’s information. 
  5. Quick snapshot of all the permits listed under one account.
    1. Additionally, can see if they have active licences associated to their account or if they do not, have the ability to send a quick email reminded to renew their permit.
    2. Also, a colour coded based on licence type:
      1. Green = Regular pet licence.
      2. Blue = Kennel licence.
  6. Search – quickly search the residents name or address to find the specific resident
  7. Quickly edit or delete resident account information along with the ability to add notes to the resident’s account.
    1. Adding notes – see action buttons section of Browse Licences.  



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